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Disclaimer

Dignity Labs — Base Disclaimer

Effective Date: 11 February 2026 · Last Updated: 29 March 2026

This is the base disclaimer for all Dignity Labs applications. Each app also has a disclaimer addendum covering feature-specific limitations. The addendum prevails where there is any conflict.

Suracode Disclaimer Addendum  ·  Pocket Proof Disclaimer Addendum

1. General

Dignity Labs Ltd ("we", "us", "our") provides mobile applications and related services to help users protect themselves against modern digital threats. This disclaimer sets out important limitations that apply to all of our applications.

By using any Dignity Labs application, you acknowledge that you have read, understood, and agreed to this disclaimer. This disclaimer is incorporated into and forms part of our Terms of Service.

2. Not a Replacement for Emergency Services

Our Apps are NOT a substitute for emergency services.

  • In any emergency, call 999 (UK), 911 (US), 000 (AU), or your local emergency number
  • Do not rely on any Dignity Labs app in life-threatening situations
  • Our Apps do not contact emergency services
  • Our Apps do not track your location for emergency purposes

3. No Professional Advice

Nothing in any Dignity Labs application constitutes legal, financial, security, law enforcement, medical, or professional advice of any kind.

Our apps provide tools and information to help you make your own informed decisions. They are not a substitute for professional advice tailored to your specific circumstances. If you need professional advice — for example, if you believe you have been the victim of fraud — you should consult a qualified professional or contact the appropriate authority.

Relevant contacts:

  • UK: Action Fraud — 0300 123 2040 · actionfraud.police.uk
  • US: FTC — 1-877-382-4357
  • AU: Scamwatch — 1300 795 995
  • Canada: Canadian Anti-Fraud Centre — 1-888-495-8501

4. No Guarantee of Accuracy

We make reasonable efforts to ensure that the information and results provided by our apps are accurate and up to date. However, we cannot guarantee the accuracy, completeness, or timeliness of any information, result, alert, or output provided by any of our apps.

Our apps rely on databases, pattern libraries, and third-party data sources that may not reflect the most current threats, scams, or risks. New threats emerge constantly. Any result produced by our apps represents the state of our data at the time of the check — not a guarantee about reality.

5. Results Are Not Evidence

No output, result, log, or record from any Dignity Labs application is intended for use as evidence, proof, or supporting material in any legal, regulatory, insurance, banking, financial, or dispute resolution proceeding.

App outputs are provided for personal, informational use only. Using any app output as the basis for a legal or regulatory claim, or as evidence in any proceeding, is outside the intended and permitted use of our apps and constitutes a material breach of our Terms of Service — except where an app-specific addendum expressly permits such use (see Pocket Proof Disclaimer).

6. Limitation of Liability

To the fullest extent permitted by applicable law, Dignity Labs Ltd shall not be liable for:

  • Any loss or damage arising from reliance on any information, result, output, or alert produced by any of our apps
  • Any financial loss, including losses arising from fraud, scams, or deception
  • Any indirect, consequential, incidental, special, or punitive loss or damage
  • Any loss of data, profits, revenue, business, or goodwill
  • Any loss arising from your use of third-party services linked to or used by our apps
  • Any technical failures, interruptions, errors, or omissions in our apps
  • Any losses arising from deepfakes or AI-generated impersonation
  • Any losses arising from use of any app output in any legal, insurance, banking, or dispute proceeding

Nothing in this disclaimer excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under the Consumer Rights Act 2015, the Consumer Protection from Unfair Trading Regulations 2008, or other applicable mandatory law.

7. Third-Party Content and Services

Our apps may display information sourced from third parties (such as government agencies, consumer protection bodies, or news organisations) or integrate with third-party services. We are not responsible for the accuracy, completeness, or reliability of third-party content or services. Third-party content is provided for informational purposes only.

Links to third-party websites or services are provided for convenience only. We do not endorse, and are not responsible for, the content of any linked third-party site or service.

8. Technical Limitations

We do not guarantee that our apps will be available at all times, uninterrupted, or free from errors. We reserve the right to modify, suspend, or discontinue any feature or the app itself at any time, without notice. We shall not be liable for any interruption, modification, suspension, or discontinuation of the service.

Device compatibility, network conditions, and operating system limitations may affect app performance and feature availability. We cannot guarantee compatibility with all devices or operating systems.

9. Security Limitations

While we implement industry-standard security measures, no system is completely secure. We cannot guarantee that our apps, services, or data stores are immune from attack, breach, or unauthorised access. You use our apps at your own risk, and you are responsible for taking appropriate precautions to protect your device and your data.

Our encryption and security features are designed to add a meaningful layer of protection — they are not a guarantee of absolute security against all possible threats.

10. Medical and Mental Health

Our Apps are not designed to address anxiety disorders, OCD, mental health conditions, or medical emergencies. If concerns about scams or digital threats are causing significant distress, please consult a healthcare professional. Our Apps are practical tools, not therapeutic interventions.

11. No Warranty

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO: WARRANTIES OF MERCHANTABILITY; FITNESS FOR A PARTICULAR PURPOSE; NON-INFRINGEMENT; ACCURACY OR RELIABILITY OF ANY RESULTS, ALERTS, OR OUTPUTS; OR UNINTERRUPTED OR ERROR-FREE OPERATION. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DIGNITY LABS LTD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED.

Nothing in this disclaimer affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015.

12. Consumer Rights

If you are a consumer in the United Kingdom, you have statutory rights under the Consumer Rights Act 2015 and other applicable legislation that cannot be waived by contract. Nothing in this disclaimer affects those rights.

Equivalent protections apply to consumers in the EU (including the Consumer Rights Directive), Australia (Australian Consumer Law), and Canada (provincial consumer protection legislation).

13. App-Specific Addenda

Each Dignity Labs application has its own disclaimer addendum covering feature-specific limitations. Please read the addendum for the app you are using:

  • Suracode Disclaimer Addendum
  • Pocket Proof Disclaimer Addendum

14. Changes to This Disclaimer

We may update this disclaimer from time to time. When we do, we will update the "Last Updated" date. Continued use of any Dignity Labs app after changes are posted constitutes acceptance of the updated disclaimer.

15. Contact

For questions about this disclaimer, contact us at [email protected].

© 2026 Dignity Labs Ltd · Company 16954194 · Registered in England and Wales · All rights reserved

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